Highways Professional Services Contract

This client is a market leading SME in London, providing professional services to the construction industry across several sectors. This contract was a renewal of the existing Highways Professional Services Contract — split into three lots, each with a specialist focus, with one supplier appointed per lot for five years at a total value of £12m.

Tasks & Challenges

• The incumbent was a Tier 1, multidisciplinary and multinational professional services firm with a strong client relationship.
• The client could not cover all services for any one lot, whilst competitors could offer a one-stop-shop.

What Valence Did

To unseat the incumbent and compete in this very competitive landscape, early engagement with the client was key. Valence attended the pre-bid briefing, met with the council leader to discuss challenges and expectations, and conducted research into expected competitors.

We carefully selected a partner to provide specialist design services, forming a close-knit consortium. We clearly defined operating procedures and quality management processes through the bid, providing assurance to the client that the offer was not only technically leading, but also robust and responsive.

The Result

The consortium was appointed onto both of the lots bid for. Quality scoring was outstanding across the board, with a very positive response to social value commitments. The consortium has established a strong working partnership with the client, further securing their position as a leading consultancy in central London.